Salesforce
Salesforce Consulting Services and Support
Is your Salesforce environment ready for AI, or is it simply managing customer data?
What is Agentforce and should I implement it?
Salesforce has grown into much more than a customer relationship management platform. By combining Einstein AI, Agentforce, and Data Cloud, organizations can transform disconnected processes into intelligent, automated experiences that boost efficiency, enable faster, more informed decisions, and deliver highly personalized customer interactions at scale. Together, these technologies create a connected ecosystem where Data Cloud unifies and enriches enterprise data, Einstein AI surfaces actionable insights and recommendations, and Agentforce autonomously executes tasks and workflows across the business.
At TETHiK, we help organizations unlock the full value of the Salesforce platform by combining strategic consulting, implementation, optimization, AI enablement, and ongoing managed services.
Whether you're modernizing an existing Salesforce environment or building an AI-first CRM strategy, we help you move confidently from vision to measurable business outcomes.
Our Salesforce Services
Salesforce Advisory & Strategy
Build a roadmap aligned with your business objectives.
- Platform assessments
- CRM modernization
- AI readiness assessments
- Architecture reviews
- Salesforce roadmap planning
- Governance & Center of Excellence
Salesforce Implementation & Modernization
Deliver solutions that improve adoption and business performance.
- Sales Cloud
- Service Cloud
- Experience Cloud
- Marketing Cloud
- Revenue Cloud
- Custom Lightning development
- API & enterprise integrations
Einstein AI
Transform productivity with AI built directly into Salesforce.
We help clients deploy Einstein capabilities that enable teams to work smarter by generating content, summarizing information, predicting outcomes, and recommending next-best actions.
Capabilities include:
- Opportunity summaries
- Sales forecasting
- Service case summarization
- Email generation
- Predictive insights
- Next Best Action
- AI-assisted reporting
Data Cloud
AI is only as good as the data behind it.
Data Cloud creates a trusted, unified customer profile by connecting Salesforce with ERP systems, marketing platforms, data warehouses, websites, and third-party applications. That unified data foundation gives Einstein and Agentforce the context needed to deliver accurate, relevant, and secure AI experiences.
We help organizations:
- Unify customer data
- Eliminate data silos
- Improve data quality
- Enable real-time personalization
- Prepare data for AI
- Build Customer 360
Managed Salesforce Services
Your Salesforce environment should continuously evolve with your business.
Our managed services provide ongoing administration, enhancements, user support, release management, and AI optimization to ensure your Salesforce investment continues delivering value long after implementation.
Services include:
- Application support
- Enhancement backlog management
- User administration
- Release management
- AI optimization
- Performance monitoring
- Continuous improvement